¿Humanizar o no humanizar? he ahí el dilema
Implicancias socio-jurídicas de los robots sociales destinados a la asistencia de pacientes
Resumen
La injerencia de la Inteligencia Artificial (IA) y la robótica en absolutamente todos los ámbitos sobre los que el ser humano se desenvuelve, junto a la pandemia de COVID y el incremento de la brecha demográfica entre la población geriátrica y la disponibilidad de talento humano en el sector salud, han demandado el uso de robots sociales dentro del sector sanitario. Si bien es cierto que, debido a la apariencia física y capacidad de interactuar que poseen los robots sociales, los ha hecho aparentemente idóneos para emplearlos con pacientes como adultos con discapacidad intelectual o psicosocial, se hace imperioso el analizar las cuestiones jurídico sociales provenientes del despliegue de este tipo de autómatas en el ámbito sanitario. Siendo así, las principales problemáticas sociales encontradas fueron: el redimensionamiento de las relaciones que se generan en los centros de salud, la desconfianza de los pacientes hacia los sistemas autónomos y los peligros provenientes de la humanización de la robótica. Finalmente, a nivel jurídico se evidenció la existencia de cuestiones como la posible filtración de data sensible a lo largo del ciclo de vida de los robots y la tan confusa relación entre los accidentes promovidos por las máquinas y la responsabilidad civil.
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